A Mother's Thanks

Raizy Wachsman wrote two whole pages of thanks to the staff at ALYN Hospital after her son, Yitzhak, had been referred to ALYN for rehabilitation in the fall of 2020 after being hit by a car while crossing a busy road. Yitzhak had sustained multiple injuries, including a rib fracture and a severe fracture in his femur. His leg had to be stabilized with metal rods into the bone from both sides of his knee to the pelvis. While his rehabilitation process originally began at the local Kupat Cholim, Yitzhak was soon after referred to ALYN. “From our first meeting at ALYN with Dr. Michal, we immediately felt assured that Yitzi’s case would really be taken to heart!” said Raizy.

After many months of slow progress, after Purim, Yitzhak had surgery to remove the rods and he is now slowly regaining movement and independence.

Raizy thoughtfully thanked all the staff members with whom they had come into contact, detailing each person by name – from the security guards at the entrance to the executive management. Below are some excerpts from her letter:

“To the management of ALYN Hospital,

This week we are ending the rehabilitation period of our son Yitzhak Wachsman (4-years-old), who was injured in a car accident and came to you for orthopedic rehabilitation. From the outset, we felt that we were in good, experienced and caring hands, and with each passing day these feelings intensified and deepened!!! The entire staff – without exception – is endowed with a patient, cordial, warm and understanding approach to children, from the security guards at the entrance and all the office workers to the doctors, therapists and professionals.

Orit [Bar Tov], the Head of the Physical Therapy Department, told us that, ‘I will only hire a staff person for ALYN who I feel would be worthy of caring for my very own children.’

Throughout the rehabilitation period, we felt that not only Orit and her staff treat the children of ALYN as their own, but that the heads of all the departments choose staff who would be suitable to take care of their children, literally!”